Practice News

 Please make ensure that all your contact details are up to date, so this can help us to keep in contact you. For example appointment reminder or clinic invitations.

January 2018

In the month of January, there were 154 missed appointments with our of the GP’s or Nurses. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below)  There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

 

GP Education training

In order for our Doctors to provide you with a GP service, they are required to attend regular education, training and update workshops. As a result the next session is taking place on: Wednesday 28th February from 4pm onwards. All telephone calls will be re-directed to Malling Health.However if you require urgent attention, please call NHS 111 or alternatively please seek advice from the local Urgent Care Centre, A&E Department, Russells Hall Hospital.We would like to thank you for your co-operation.

Christmas opening hours

We will be closed on monday 25th, Tuesday 26th December 2017 and Monday 1st January 2018. Please note that all other opening times will be as normal. Please ensure that you check your medication and if required order by 19th December. Wishing you all a Merry Christmas and Happy New Year from all the Doctors and Staff.

 

November 2017

In the month of November, there were 184 missed appointments with our of the GP’s or Nurses. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below)  There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

GP Education training

In order for our Doctors to provide you with a GP service, they are required to attend regular education, training and update workshops. As a result the next session is taking place on: Tuesday 9th January 2018 from 4pm onwards. All telephone calls will be re-directed to Malling Health.However if you require urgent attention, please call NHS 111 or alternatively please seek advice from the local Urgent Care Centre, A&E Department, Russells Hall Hospital.We would like to thank you for your co-operation.

October 2017

In the month of October, there were 143 missed appointments with our of the GP’s or Nurses. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below)  There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

Extended Access Pilot update October 2017

In the Kingswinford, Amblecote and Brierley Hill area practices are working in partnership to provide additional GP appointments. This is a pilot scheme, until the end of March 2018, to ensure we have additional capacity over the winter months.

Following the pilot, the popularity of the scheme will be evaluated by NHS England and local providers.

Additional Clinics can be accessed at the listed times, on the following sites:

Summerhill Surgery:   Monday and Wednesday
Rangeways Road Surgery:   Tuesday
Three Villages Medical Practice:  Wednesday and Sunday
High Oak Surgery:  Thursday, Friday and Saturday
Moss Grove – Kingswinford Surgery : Saturday
Kingswinford Medical Practice: Saturday
AW Surgeries:  Saturday
Waterfront Surgery :Saturday
If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  The telephone lines will not necessarily be available during these additional clinic times.

Your appointment may be with another practice in the area and may not be at your registered practice.

Extended Access September 2017

In the Kingswinford area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  Your appointment may be with another practice in the area and may not be at your registered practice.

September 2017

In the month of July, there were 131 missed appointments with our of the GP’s or Nurses. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below)  There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

GP Education training

In order for our Doctors to provide you with a GP service, they are required to attend regular education, training and update workshops. As a result the next session is taking place on: Thursday 30th November from 4pm onwards. All telephone calls will be re-directed to Malling Health.However if you require urgent attention, please call NHS 111 or alternatively please seek advice from the local Urgent Care Centre, A&E Department, Russells Hall Hospital.We would like to thank you for your co-operation.

 

Diabetes Prevention Programme

As part of the NHS Healthier You Diabetes Prevention Programme, NHS England have createdshort animation has been created to tell Tom’s story and explain how he made changes to his lifestyle to reduce his risk of developing type 2 diabetes.

June 2017

In the month of June, there were 106 missed appointments with our of the GP’s or Nurses. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below)  There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

Dudley Age UK

Please click March 17 – Age UK Dudley Services presentation  to find information from Age UK. The primary purpose of Age UK Dudley is to enable people in Dudley to make more of later life. This also contains information about help groups and classes within the Dudley area.

Healthcare Forum 

 

 MJOG Messenger

 

Within our Practice we send out text messages to patients to remind them of their appointments. If they are unable to attend they can reply CANCEL this cancels the appointment therefore avoiding a DNA appointment and cost to the NHS.  This also saves the Practice and the patients time as patients don’t have to ring. We also send out text messages to gather information such as smoking status, and to invite patients to attend clinics e.g. flu vaccination.

From the end of June if you have a smartphone you can now download an app called MJOG messenger. This will notify you that you have an appointment, you can also cancel in the same way as text messages but there is no charge for you to do this. Eventually we will be sending out other communications such as questionnaires etc, if we need this to update your records, this will save time as it will automatically save into your records .

Please visit www.mjog.com/messenger to find out how to download the app.

 national walk to school week

Did you know 15 – 19 May 2017 is national walk to school week?

Join thousands of children across the country celebrating the benefits walking brings.

Walking to school makes children feel healthier and happier, while reducing congestion and pollution outside the school gates.

Let’s get walking ? ? ? ? ? ?

New Adaptations Service

Dudley Council have launched a new adaptations service for borough residents in need of adapting their homes to better suit either their own needs or the needs of a family member (which are the result of an physical or mental illness, disability, or frailness).

Dudley Home Improvement Service, which is part of Dudley Council, offers the adaptations package. Grants are available to pay for adaptations, along with an adaptations package of advice and practical support. This consists of an expert recommendation, support to design and build the adaptation from technical officers and council approved builders, all work is overseen by the council, so there is no hassle and no stress to people.

The person in need of the adaptation can be any age from child to older person. A child’s adaptation ( under 18) is always fully funded by the council.

All practices will receive a package containing a few posters and leaflets for display in patient areas. Also please see attached information.

To make a referral to the service simply contact Dudley Home Improvement Service on 0300 555 0055.

GP Education training

In order for our Doctors to provide you with a GP service, they are required to attend regular education, training and update workshops. As a result the next session is taking place on: Wednesday 17th May from 4pm onwards. All telephone calls will be re-directed to Malling Health.However if you require urgent attention, please call NHS 111 or alternatively please seek advice from the local Urgent Care Centre, A&E Department, Russells Hall Hospital.We would like to thank you for your co-operation.

New Arrival 

We would like to welcome the newest member of the KMP family – Archie!

Many congratulations to our receptionist Amy and her fiancé Adam on the birth of their gorgeous baby boy last night.

Well done Amy!!

Enjoy your maternity leave and we look forward to seeing you and Archie in the Practice very soon!! Xx

 

Launch of the Ask NHS Mobile App

Dudley patients are now invited to download and register with the Ask NHS app.

Details of the app are now announced to callers of NHS111, as an alternative to the telephone line. Patients can interact with the app’s Virtual Nurse, Olivia; by answering questions on their health condition they are then directed to the appropriate healthcare, or receive a call back from a clinician within the Integrated Urgent Care Service’s Clinical Hub.

The app was formerly known as Sensely and was available to 2 practices in Dudley. The rebrand and functionality has been enhanced to leverage on the NHS brand and enable the product to be used by a wider audience.

Dr Gareth Stuttard, GP in Birmingham and Clinical Lead for the NHs Digital Programme in the West Midlands stated; ‘The Ask NHS app is one of only 4 pilots for NHS Digital nationally, and fulfils national policy to grant patients digital access to local healthcare services; it’s a really positive step for patients in the West Midlands to be on the forefront of this integrated app.’

The app is available both on iOS and Android devices and can be downloaded free of charge. Ask NHS is powered by Sensely and Advanced Healthcare’s Odyssey triage.

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